Privacy Policy urus88a — Your Data Security Is Our Priority

1 Introduction & Scope of Privacy Policy

Urus88a, operated under the urus88a.onl platform, takes our responsibility as the custodian of your personal data seriously. This Privacy Policy is drawn up in accordance with the provisions of the Malaysian Personal Data Protection Act 2010 (PDPA) and clearly outlines how we handle all information you provide to us while using urus88a's services.

This policy applies to all individuals who access or use the urus88a platform, including registered members, website visitors, and anyone who interacts with any urus88a service channel. This covers access via desktop browsers, mobile apps, and any other devices that support access to our platform.

We believe transparency is the foundation of trust. That is why we strive to explain our privacy practices in plain language, so every member in Malaysia knows exactly what happens with their data.

2 Types of Personal Data Collected

Urus88a collects various categories of information depending on your level of interaction with the platform. Below is a detailed summary of the types of data we collect:

2.1 Identity & Account Information

• Full name as per official documents (MyKad or passport)
• Date of birth and identity card number or passport number
• Registered email address and mobile number
• Username and encrypted password
• Current residential address

2.2 Financial & Transaction Information

• Bank account number and registered bank name for withdrawals
• Deposit and withdrawal history in your urus88a account
• Preferred payment methods (DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay)
• Transaction records include the date, time and amount for each financial action

2.3 Platform Activity & Usage Data

• Game and wagering history, including game type, betting amounts and outcomes
• Login and logout times, active session duration
• Game preferences, account settings and communication with the support team
• Claimed bonus and promotion records

2.4 Technical & Device Data

3 Purpose of Personal Data Use

Urus88a uses collected personal data solely for lawful and transparent purposes. We will not use your data for any other purpose without first obtaining your additional consent. The primary purposes of data use are as follows:

• Account Management: Creating, verifying, and managing your urus88a member account, including the KYC process and identity verification.
• Financial Transaction Processing: Processing deposits, withdrawals, and bonus payments securely and accurately using Malaysia's local payment infrastructure.
• Game Service Delivery: Enabling access to all games on the urus88a platform, including slots, Live Casino, bingo, and Sports Betting.
• Service Communications: Sending important account notices, security updates, transaction confirmations, and promotional information you have agreed to receive.
• Fraud Detection & Security: Monitoring suspicious activity, preventing unauthorised access, and protecting platform integrity against misuse.
• Legal Compliance: Fulfilling regulatory obligations, reporting to relevant authorities, and complying with PDPA requirements and anti-money laundering (AML) laws.
• Platform Improvement: Analysing usage patterns to improve performance, user interface, and overall service quality.
• Responsible Gaming: Identifying concerning gameplay patterns and reaching out to members who may need support related to responsible gaming.

4 Data Storage & Security

The security of your personal data is a responsibility we take extremely seriously. urus88a implements multiple layers of technical and organisational protection to ensure your data remains safe from unauthorised access, disclosure, or modification at all times.

4.1 Technical Security Measures

• 256-bit SSL/TLS encryption on all data transmissions between your browser and urus88a servers
• AES-256 encrypted databases for all sensitive data stored
• Two-factor authentication (2FA) to protect your account from unauthorised access
• Round-the-clock security monitoring, 7 days a week, by an in-house cybersecurity team
• Regular penetration testing by independent and certified third parties
• Advanced firewall and intrusion detection systems

4.2 Data Retention Period

Urus88a retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law:

• Active account data is retained throughout the active membership period
• Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian legal requirements
• Technical data and system logs are retained for 3 to 12 months depending on data type
• Following account closure, personal data will be anonymised or deleted within 90 days unless retention is required by law

5 Data Sharing with Third Parties

Urus88a does not sell, rent or trade members' personal data to any third party for their own marketing or commercial purposes. However, there are certain situations where we need to share data to enable smooth platform operations:

5.1 Permitted Sharing

• Payment Service Provider: Operators such as DuitNow, FPX, Touch 'n Go eWallet, Boost, and GrabPay receive only the minimum transaction data required to process your payment securely.
• Game Software Provider: Game software companies integrated with the urus88a platform receive session identifiers and the game data necessary to run the games.
• Identity Verification (KYC) Provider: Accredited third-party services are used to verify member identities in order to meet regulatory requirements.
• Statutory Authority: urus88a will disclose data when required by court order, government agency directive or valid legal requirements in Malaysia.
• Technical Service Partners: Cloud infrastructure and hosting providers bound by strict confidentiality agreements to ensure your data is never misused.

All third parties working with urus88a are required to comply with data protection standards equivalent to or higher than those set out in this Privacy Policy.

6 Cookies & Tracking Technologies

Urus88a uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit the urus88a website.

6.1 Types of Cookies Used

You can manage your cookie settings through your browser at any time. Please note that disabling essential cookies may affect certain functions of the urus88a platform.

7 Your Rights as a Data Subject

Under Malaysia's PDPA 2010, as a urus88a member you have the following rights regarding your personal data. urus88a is committed to facilitating the exercise of these rights within a reasonable timeframe.

8 Children's Data Protection

The urus88a platform is strictly for individuals aged 18 years and above only. We do not accept registrations from individuals below the minimum age requirement and do not knowingly collect any personal data from minors or underage individuals.

Should urus88a discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete such data and close the associated account. Parents or guardians who become aware that their child has registered on the urus88a platform are urged to contact our support team immediately.

9 Cross-Border Data Transfers

In certain circumstances, your personal data may be transferred to, stored in, or processed in countries other than Malaysia — particularly when urus88a uses cloud infrastructure or international service providers. urus88a ensures that any such data transfers are carried out with adequate safeguards, including:

• Standard data transfer agreements compliant with Malaysia PDPA guidelines
• Use of internationally recognised standard contractual clauses
• Transfers only to countries or entities with equivalent data protection standards
• Regular audits of overseas providers to ensure ongoing compliance

10 Changes to This Privacy Policy

Urus88a reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Whenever material changes are made, we will:

• Updating the "Last Updated" date at the top of this page
• Sending notices to registered members via email or in-account notifications
• Displaying a prominent notice on the urus88a platform homepage for at least 14 days

Continued use of the urus88a platform after the effective date of any changes will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11 Contact Our Data Protection Officer

If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact the urus88a Data Protection Officer (DPO) through the following channels: